Getting Started
This section is your go-to guide for setting up Basementgrid and mastering its core features.For Administrators and Owners
Welcome to Basementgrid: Your Maintenance Hub
This article will give you a quick tour of what Basementgrid is and how it can transform your daily operations.
Set Up Your Workspace
This article will guide you through setting up your core workspace and inviting your team members.
Adding Your Locations and Assets
This guide will walk you through the simple process of adding your operational "where" (Locations) and "what" (Assets) to Basementgrid.
For Collaborators and Supervisors
Assigning Work Orders: Getting the Right Team on the Job
This guide will walk you through the process of directing tasks to your in-house team members or external vendors.
Communication and Collaboration
Effective communication is crucial for timely and successful property maintenance.
Additional articles
Download App and Sign Up
Downloading and signing up for the Basementgrid app is quick and easy, getting you closer to streamlined workflows, enhanced collaboration, and transparent operations.
Understanding Work Orders
A digital record that centralizes all the information related to a specific job, from initial request to final completion.
Understanding Roles: Administrator, Collaborator, and Requester
To manage the various interactions and responsibilities within this system
Submit a Form
A straightforward process that ensures all necessary information is captured efficiently from the field.
Sending Work Requests Through Messages
A streamlined way for customers and requesters to initiate work requests directly through its "Message" feature.
For External Contractors: Accepting and Completing Assigned Work Orders
Streamlines collaboration, making it easier than ever to receive assignments, communicate updates, and submit completed work.