When you go for a job, remember 2 things:
- Arrive → Clock in on the app.
- Leave → Complete the procedure in the work order.
This must be done every time, even if the job is not finished.
Why clock in?
When you reach the building, open the work order and clock in. This shows the building manager you have arrived.
- It proves you turned up on time
- If got any dispute later, got timestamp to show
Why close the work order, even not done yet?
Some technicians leave the work order open if the job not finished, planning to close it next time. Don't do this.
Before you leave the site, always close the work order:
- Job finished → complete procedure and close it as review
- Job not finished → close it anyway, just write what's still outstanding. Next visit will be a new work order.
After you close it, it's the building manager's call. They will look at what you wrote and decide if a follow up work order is needed, or the job is really done and no need already.
If you don't close it, the building manager thinks you are still there, or the job still ongoing. This also holds up your payment, because a job that never closes cannot get signed off.
Remember
- Arrive → clock in
- Leave → close the work order
Every job, every visit. No exceptions.
