Organizing and sorting through dozens of work orders can quickly become a headache—especially if your team forgets to tag them properly or uses different names for the same thing.
To keep things radically simple and "uncle-proof," Basementgrid has completely eliminated the need to create, type, or manually assign labels.
You no longer have to worry about customizing your own tags. Instead, the system automatically analyzes and tags your work orders for you in real time.
How Smart Labels Work
The moment a work order is created, updated, or moved through the lifecycle, Basementgrid’s backend instantly assigns the appropriate labels based on four key pillars:
| Pillar | What the System Looks At | Example Smart Labels |
| Work Order Status | Where the job sits in the 5-phase lifecycle. | Awaiting Sign-off, Enroute, Pending invoice |
| Work Type | The specific nature of the maintenance issue. | Plumbing, Electrical, Lift Maintenance, Cleaning |
| Vendor Type | The specialization of the assigned contractor which tag to the appropriate WO label | Plumbing, Electrical, Lift Maintenance, Cleaning |
| Warranty Tracking | Active coverage status of the building asset. | Warranty (automatically flags if an asset is covered) |
Why We Removed Manual Customization
In the past, custom labels often led to messy data—one person might tag a job as "Pipe Leak," another as "Plumbing," and a third might forget to tag it entirely. This made it impossible to pull accurate asset health reports or track historical data reliably during management handovers.
The Benefits of Zero-Effort Tagging
By letting the system handle the organization, your estate benefits from total consistency without adding data-entry work for your team:
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Truly "Uncle-Proof": Onsite technicians and volunteer council members don't need to learn a tagging system or type anything out. They just do their job, and the app organizes itself in the background.
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Flawless Filtering: Because the system uses uniform, automatic labels, you can filter your history instantly to see exactly how many plumbing jobs are active, or which vendors are handling warranty work.
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Unbroken Property History: When management transitions happen, the "Digital Medical Record" of your building stays perfectly categorized and clean, preventing any data loss.
