At Basementgrid, our pricing is structured per workspace (estate, property, or facility) with unlimited Collaborators on all tiers. This ensures your entire team—from field technicians to external contractors—can report and complete work without added seat costs.
Plan Comparison Overview
Below is a breakdown of what is included in each plan:
| Resource / Feature | Free Plan | Basic Plan | Pro Plan |
| Monthly Billing | $0.00 / month | $109.00 / month | $309.00 / month |
| Annual Billing (Save ~18-19%) | $0.00 / year | $1,068.00 / year | $2,988.00 / year |
| Units / Floor Area | 10 units / 10,000 sq ft | 50 units / 50,000 sq ft | 200 units / 200,000 sq ft |
| Work Order Access | 90-day history | Permanent | Permanent |
| Admin Seats | 1 Admin | Up to 2 Admins | Up to 5 Admins |
| Collaborator Seats | Unlimited | Unlimited | Unlimited |
| Form Templates | 1 Template | Up to 3 Templates | Up to 15 Templates |
| Forms per Work Order | 1 Form | 1 Form | Up to 5 Forms |
| Assets & Locations | Cap: 10 | Cap: 50 | Unlimited |
| Advanced Reports | 🔒 WO History only (Current & last month) | ✅ Full Access (Ledger, Vendor, Compliance, WO History) | ✅ Full Access (Ledger, Vendor, Compliance, WO History) |
| File Attachment Limit | 10 MB per file | 50 MB per file | 500 MB per file |
Detailed Feature Breakdown
1. Workspace Scale (Units & Area)
Each plan supports up to a specific property size:
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Free Plan: Suitable for small sites up to 10 units or 10,000 sq ft.
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Basic Plan: Designed for mid-sized facilities up to 50 units or 50,000 sq ft.
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Pro Plan: Ideal for larger estates up to 200 units or 200,000 sq ft.
2. User Seats & Account Roles
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Unlimited Collaborator Seats: All plans allow you to add as many Collaborators (staff, technicians, council members, vendors) as needed at no extra charge.
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Admin Limits & Automatic Demotion:
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Free Plan: Supports 1 Admin. If additional Admins are added, excess accounts will automatically demote to Collaborator roles.
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Basic Plan: Supports up to 2 Admins. Adding more than 2 will demote extra Admins to Collaborators.
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Pro Plan: Supports up to 5 Admins.
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3. Work Order Access & Form Integration
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Work Order Retention: Free Plan accounts retain 90 days of Work Order history. Basic and Pro plans offer permanent data retention.
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Forms per Work Order:
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On Free and Basic plans, only 1 Form can be attached per Work Order. If a workflow attempts to attach additional forms, the UI disables selection and defaults to Form #1.
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On the Pro Plan, you can attach up to 5 Forms per Work Order for comprehensive inspection workflows.
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4. Custom Form Templates & Asset Limits
When transitioning or downgrading between plans:
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Form Templates:
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Free: 1 active template.
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Basic: Up to 3 templates.
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Pro: Up to 15 templates.
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Note: If your account exceeds the allowed limit for your tier (for example, after downgrading), template creation and editing will freeze until total templates fall back within the tier limit.
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Assets & Locations:
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Free: Capped at 10.
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Basic: Capped at 50.
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Pro: Unlimited assets and locations.
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Note: If you exceed the asset cap, creating and editing assets will be frozen until you upgrade or reduce your count.
5. Advanced Reports & File Attachments
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Reporting Access: Basic and Pro tiers unlock full export capabilities for Ledger, Vendor, Compliance, and Work Order History reports. The Free plan limits reporting to the current and previous month’s Work Order History.
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File Upload Limits: Attachment limits apply per file across all uploads (photos, documents, service sheets):
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Free: 10 MB / file
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Basic: 50 MB / file
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Pro: 500 MB / file
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Frequently Asked Questions (FAQ)
What happens if I upgrade or downgrade my plan?
Upgrades apply immediately, unlocking higher limits and unfreezing capped assets or form templates. If you downgrade, existing data (like assets or forms above the new limit) remains preserved, but creation and editing will freeze until your workspace complies with the new plan's limits.
Are there any hidden costs for adding vendors or field workers?
No. All plans include unlimited Collaborators, so you can invite all external service providers, field technicians, and stakeholders without paying per-user fees.
