Message
Type: Work Request
|
Requester |
Collaborator |
Admin |
Notes |
| Create |
✅* |
✅* |
✅ |
* Can only send message to Admin. |
| View |
✅* |
✅* |
✅ |
* Can only view messages that they create or sent to |
| Edit |
✅* |
✅* |
✅ |
* Can only edit work requests that they create. |
| Close |
|
|
✅ |
|
| Submit/View procedure |
✅ |
✅ |
✅ |
|
| Edit procedure |
|
|
✅ |
|
| Convert to Work Order |
|
|
✅ |
|
| Delete |
✅* |
✅* |
✅ |
* Can only delete work requests that they create. |
| Comment |
✅* |
✅* |
✅ |
* Can only comment work requests that they can view |
Type: Announcement
|
Requester |
Collaborator |
Admin |
Notes |
| Create |
|
|
✔️ |
|
| View |
✔️ |
✔️ |
✔️ |
|
| Edit |
|
|
✔️ |
|
| Convert to Work Order |
|
|
✔️ |
|
| Delete |
|
|
✔️ |
|
| Comment |
|
|
✔️ |
|
Approver, Vendor Manager, and Vendor Technician do not have access to Message module
Work Order
|
Requester |
Collaborator |
Admin / Approver |
VM |
VT |
Notes |
| Create |
|
✅ |
✅ |
|
|
|
| Issue |
|
|
✅ |
|
|
|
| View |
✅** |
✅* |
✅ |
✅* |
✅* |
** Can only view work orders that they report
* Can only view work orders where they are Assignee |
| Edit |
|
✅ |
✅ |
|
|
Cannot edit when WO is issued |
| Complete procedure |
|
✅* |
✅* |
|
|
* Can only complete procedure where they are Assignee |
| Edit procedure |
|
|
✅ |
|
|
* Can only edit when procedure hasn't started |
| Delete |
|
✅* |
✅ |
|
|
* Collaborator can only delete work orders they create |
