Message
Type: Work Request
| Requester | Collaborator | Admin | Notes | |
| Create | ✔️* | ✔️* | ✔️ | * Can only send message to Admin. |
| View | ✔️* | ✔️* | ✔️ | * Can only view messages that they create or sent to |
| Edit | ✔️* | ✔️* | ✔️ | * Can only edit work requests that they create. |
| Close | ✔️ | |||
| Submit/View procedure | ✔️ | ✔️ | ✔️ | |
| Edit procedure | ✔️ | |||
| Convert to Work Order | ✔️ | |||
| Delete | ✔️* | ✔️* | ✔️ | * Can only delete work requests that they create. |
| Comment | ✔️* | ✔️* | ✔️ | * Can only comment work requests that they can view |
Type: Announcement
| Requester | Collaborator | Admin | Notes | |
| Create | ✔️ | |||
| View | ✔️ | ✔️ | ✔️ | |
| Edit | ✔️ | |||
| Convert to Work Order | ✔️ | |||
| Delete | ✔️ | |||
| Comment | ✔️ |
Work Order
| Requester | Collaborator | Admin | Notes | |
| Create | ✔️ | ✔️ | ||
| Assign | ✔️ | ✔️ | ||
| View | ✔️* | ✔️* | ✔️ | * Requesters can only view work orders that they report * Collaborators can only view work orders where they are Assignee or Watchers |
| Edit | ✔️ | ✔️ | ||
| Submit procedure | ✔️ | ✔️ | ||
| Edit procedure | ✔️ | |||
| Delete | ✔️* | ✔️ | * Collaborator can only delete work orders they create |